Engagement
Discrepancy investigation
Targeted tracing when a reconciliation will not clear — duplicate postings, misapplied remittances, or suspense that will not age out.
Enquire about this review
When to use this
Use discrepancy investigation when ordinary matching has stalled: a balance remains after known timing items, suspense grows month to month, or two systems disagree on the same bank account.
Approach
We start with a capped diagnostic half-day to map the difference, then propose a day-bound investigation plan. Work may include remittance matching, duplicate payment searches, and interviews with the staff who post cash.
Deliverable
A narrative of root causes found, corrected or proposed journal entries, and residual risk if evidence is incomplete.
Ask about an investigation and include the unresolved amount and how long it has been open.